Finding a payment
Searching all payments by state, provider and date.
Payments > All Payments
- 1
Open All Payments
Payments > All Payments shows every transaction across bookings, parties, EPOS and gift cards.
- 2
Search
Use the Query box for a name, reference or amount, and set the Date Range.
- 3
Filter by state
Tick the states you need: Pending, Paid, Cancelled, Failed, Part Refunded or Refunded.
- 4
Filter by provider
Narrow to a specific payment provider — card, cash or terminal.
- 5
Search
Press Search. Open any row to see the full transaction and what it was for.
Related guides
- Refunding a payment — Full and partial refunds, and where to check they went through.
- Sending a payment link — Letting a customer pay a balance by card without coming in.
- Card terminal transactions that didn't complete — What to do when the terminal hangs mid-payment.