Creating an advanced (staff) booking
The full form for groups, schools, corporate bookings and anything unusual.
Bookings > Today's Bookings > Create ADVANCED Booking
- 1
Open the advanced form
Create ADVANCED Booking gives you the complete staff booking form with no customer-facing restrictions.
- 2
Set date and time
Choose the date and pick an exact time from the 15-minute list — you are not limited to published slots.
- 3
Group booking
Set Group Booking to Yes and choose the type: Party, Staff, Corporate or Other. This is what makes group reports and pricing behave correctly.
- 4
Tickets and pricing
Choose Peak, Off Peak or Fixed pricing, then the quantity of each ticket type — Adult, Student, Child, Bluelight NHS/Military, Holiday Club, School Booking Price, Group Booking prices, VIP Experience, Room Hire and so on.
- 5
Offers and add-ons
Apply a family ticket or other Offer if it fits, and tick any Addon such as Vertical Drop Slide, Leap of Faith, keyrings or bundles.
- 6
Customer details
Enter first name, last name, email, phone and post code. Auto Generate next to email and phone creates placeholder details for a walk-in who won't give theirs. Set the Marketing list answer honestly — it feeds the marketing export.
- 7
Notes, discount and payment
Add special instructions if needed, enter a Discount Code if one applies, then check Total Price, Deposit and Balance before pressing Save Booking.
Watch out for
- Because this form ignores published capacity, it is possible to overbook a slot. Check the calendar first for busy periods.
- Auto-generated emails cannot receive a confirmation — write the reference down for the customer.
Related guides
- Using the bookings calendar — See the week at a glance, filter by session type and jump to a slot.
- Editing, moving and cancelling a booking — Changing climbers, times and add-ons, and cancelling with or without a refund.
- Fixing orphaned bookings — Bookings that lost their timeslot after the timetable changed.