Signing in and out

How to log in to the admin area and sign out safely at the end of a shift.

Booking login page

  1. 1

    Open the login page

    Go to your centre's booking login page. This is the same page members use, so make sure you are entering your staff email address, not a membership number.

  2. 2

    Enter your details

    Type your work email into the 'Email or Membership Number' box and your password underneath, then press Login.

  3. 3

    You land on the Dashboard

    A successful login takes you straight to the Dashboard with today's date already selected. The black menu bar across the top is how you reach everything else.

  4. 4

    Forgotten password

    Use 'Forgot Password? Click Here' on the login page. A reset link is emailed to the address on your staff account. If no email arrives, ask an Administrator to check your account exists and is Enabled.

  5. 5

    Log out at the end of your shift

    Use Log Out at the right-hand end of the menu — especially on reception tills and shared tablets, which stay signed in otherwise.

Watch out for

  • Repeated wrong passwords can disable an account if a login attempt limit is set under Settings > Security. An Administrator can re-enable it.
  • Never share a staff login. Everyone who needs access should have their own account so actions can be traced.

Related guides

Read the FAQ