Working through refunds due

Bookings where money is owed back to the customer.

Bookings > Refund Due

1. 1

   Open Bookings With Refund Due

   Cancellations and reductions leave a credit on the booking, and it appears here until the money is actually returned.

2. 2

   Set the range

   Widen the Booking Date Range if needed and press Search.

3. 3

   Refund it

   Open the booking and process the refund through the original payment — see 'Refunding a payment'.

4. 4

   Confirm it clears

   Re-run the search; a completed refund drops off the list.