Payment providers
Which payment methods are switched on.
Settings > Payment Providers
- 1
Open Payment Settings
Settings > Payment Providers is grouped into Standard (Cash, Complimentary/Free, External Terminal), Card (Public), Terminal (Admin) and Direct Debit.
- 2
Standard methods
Cash, Complimentary/Free and External Terminal can each be enabled or disabled. Complimentary/Free records a zero-value booking without pretending money changed hands.
- 3
Card provider
Card Payment Provider selects the online provider (e.g. Stripe or Windcave px5). Terminal providers cover the card machines on reception.
- 4
Payment modal behaviour
There is a setting for whether the payment amount is filled in automatically with the full requested amount, or left for staff to type. Leaving it automatic reduces mistakes.
- 5
Save
Press Save after any change and test with a small transaction.
Watch out for
- Never change the live card provider during opening hours — you will drop payments mid-transaction.
Related guides
- Card terminal transactions that didn't complete — What to do when the terminal hangs mid-payment.
- Finding a payment — Searching all payments by state, provider and date.