Payment providers

Which payment methods are switched on.

Settings > Payment Providers

  1. 1

    Open Payment Settings

    Settings > Payment Providers is grouped into Standard (Cash, Complimentary/Free, External Terminal), Card (Public), Terminal (Admin) and Direct Debit.

  2. 2

    Standard methods

    Cash, Complimentary/Free and External Terminal can each be enabled or disabled. Complimentary/Free records a zero-value booking without pretending money changed hands.

  3. 3

    Card provider

    Card Payment Provider selects the online provider (e.g. Stripe or Windcave px5). Terminal providers cover the card machines on reception.

  4. 4

    Payment modal behaviour

    There is a setting for whether the payment amount is filled in automatically with the full requested amount, or left for staff to type. Leaving it automatic reduces mistakes.

  5. 5

    Save

    Press Save after any change and test with a small transaction.

Watch out for

  • Never change the live card provider during opening hours — you will drop payments mid-transaction.

Related guides

Read the FAQ