Taking an order on the till
Creating, finding and completing EPOS orders.
EPOS > EPOS
- 1
Open the till
EPOS > EPOS is the Find/Create EPOS Order screen. It auto-refreshes every few seconds and shows live orders with server, table number, order number, order state, payment state, created time, deliverables, balance and total.
- 2
Start an order
Press Create New EPOS Order and choose the screen — Cafe, Merchandise or Activities.
- 3
Add items
Tap through the categories and items to build the order.
- 4
Park or pay
Leave the order open to add to later, or take payment to close it. Reload Orders refreshes the list immediately if you don't want to wait for the auto-refresh.
- 5
Kitchen orders
Food items appear on EPOS > Pending Kitchen Orders, which shows a live count of orders waiting to be made.
Related guides
- Clearing open and unpaid orders — Making sure nothing is left open at the end of the day.
- Changing what appears on the till — EPOS screens and the order of categories and items.
- Managing products and prices — Inventory categories and items for the café and shop.