Clearing open and unpaid orders

Making sure nothing is left open at the end of the day.

EPOS > Open/Unpaid Orders

  1. 1

    Check at close

    EPOS > Open/Unpaid Orders lists every order still open or with a balance, with the total, paid amount and balance. It should read 'No Open/Unpaid EPOS Orders found' at the end of the day.

  2. 2

    Open each order

    Take the outstanding payment, or void the order if it was created in error.

  3. 3

    Search older orders

    EPOS > Orders searches all orders by Query and Date Range, and filters by Order State (Draft, Open, Closed, Completed, Pending Deliverables, Void) and Payment State (Unpaid, Part Paid, Overpaid, Paid, Part Refunded, Refunded, Void).

Watch out for

  • Orders left Open distort the day's takings on the dashboard. Clear them before cashing up.

Related guides

Read the FAQ