Running today's bookings

The reception screen: who is due in and how to check them in.

Bookings > Today's Bookings

1
Open Today's Bookings
Bookings > Today's Bookings lists every climbing booking for the current date in time order.
2
Read a row
Each row shows the booking reference, first and last name, date, time, number of climbers, add-ons, notes and status.
3
Check a group in
Use Check In on the row as the group arrives. Use View to open the full booking first if you need to check add-ons or notes.
4
Take a walk-in
Create STANDARD Booking opens the normal customer booking journey — quickest for a straightforward walk-in. Create ADVANCED Booking opens the full staff form for anything unusual.

Watch out for

Notes on a booking often contain access or medical information — read them before checking a group in.

Creating a standard booking — The quick route for walk-ins and phone bookings.
Creating an advanced (staff) booking — The full form for groups, schools, corporate bookings and anything unusual.
Finding a signed waiver — Checking whether a climber has signed before they climb.