Members and memberships
Finding members, checking their package and suspending an account.
Membership > Members
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Open Members
Membership > Members lists members with their email, name, user type, membership number and package, checked in/out state and whether they're enabled.
- 2
Open a member
View shows their record — details, membership and history.
- 3
Add a member manually
Create Member asks for Membership Number, Email Address, First Name, Last Name and Enabled. Use this only when someone can't register themselves.
- 4
Suspend someone
Set the member to Disabled. They then appear under Membership > Suspended Members and can no longer use their pass.
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Packages
Membership > Packages holds the plans — Monthly Membership (£33.00 for a month), Annual Membership (£363.00 for a year) and seasonal passes like Summer Pass. Each shows its activities, price, dates and enabled state.
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Registration links
Membership > Registration Links gives you a shareable sign-up link tied to specific packages, e.g. a Summer Pass link. Press Link to copy it.
Related guides
- Checking members in — Membership activities, capacity and who is currently in the building.
- Downloading reports — Staff discounts, gift card balances, members and attendance.